Passenger Seat

An oral history of working roads · Recorded since 2019



Archive/Themes/Waiting

Theme 03

Waiting

The parts of the shift that nothing is happening in, which is most of it.

A driver waiting at the roadside in flat daylight. Waiting is the largest single component of most of the shifts described in this collection.

If you added up the hours described in these recordings, more of them would be spent stationary than moving. Waiting for a load. Waiting for a bay. Waiting at a layover with forty minutes and nowhere to be. Waiting, in Dee Kavanagh's case, in a supermarket car park for the next thing to happen, which will happen in about nine minutes.

Waiting is where the emotional work of these jobs gets done, or deliberately not done. It is also where the interviews get their best material, because it is the only part of the shift with any capacity for reflection in it.

Two distinct kinds appear across the collection. There is enforced waiting, which is disliked and which everyone has a strategy for. And there is chosen waiting — standing at a gate for twenty minutes listening to someone talk about sheep — which is not in anybody's job description and which several subjects defend fiercely.

In their words

You sit in a layby, and you eat something out of a bag, and your crewmate's on their phone and you're on yours, and neither of you says one word about the last one.

Dee Kavanagh · Emergency ambulance technician

He'll come out whether there's post or not. I'm late every day because of that man. And I'll not stop being late.

Sheila Kerr · Rural post driver

And then you've got to pull off, because you've got a timetable and you're already two minutes down.

Marcus Bello · Night bus driver

And then you go and get your dinner, because it's half twelve. And that's the bit folk can't square. But it's still half twelve.

Tam Boyce · Vehicle recovery operator
A layby on the A66 at dusk. Enforced waiting is disliked by almost every subject in the collection; chosen waiting is defended fiercely.

Tam Boyce's line about dinner is the one that interviewers in this project return to most often. It is not callousness and he was careful to say so. It is the ordinary arithmetic of a shift that contains something unbearable in the middle of it and eight hours of routine either side.

Almost every subject has a version of the same observation. The remarkable thing about these jobs is not that terrible days happen. It is that they happen inside a normal working day, and the normal working day continues around them.

Records quoted here

Full index

Themes change as the archive grows.

Every new recording is read against the existing themes, and the themes are rewritten when they stop describing what is actually in the collection.